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ABOUT US

 

CURRICULUM VITAE

Firmin Frederick

  1. Further Education

  2. Additional Training / Qualifications

  3. Employment History  

  4. Field Experience & other abilities/ skills

  5. Miscellaneous

  6. Copyright

 

Personal Achievements: (Self-employed/consultant)- component purchasing, stock taking, data inputting.  Junior member of the IEEE, IEEE electrical regulations aware, final year project-NRS Brighton (National Rail Services) – upgrading their BR-77 ultrasonic flaw detector.   Deployed and maintain personal website using Personal Web Server & MS FrontPage – www.bogaselectronics.co.uk

FURTHER EDUCATION:

 1997 – 1998                                                        University of Brighton

– Completed H.N.D in Electronic & Electrical engineering: Analogue & Digital principles, OrCAD, Common Skills, Industrial studies, Microprocessors (Motorola 68000), C, C++ programming, Communication Systems EI232E etc, Engineering Mathematics, Engineering Design, PSPICE, UNIX, KERMIT.

 1994 – 1997                                                         University of Brighton

-Successfully completed first two years of BEng. Degree: Electronic engineering: - Analogue & Digital principles, C programming, UNIX, OrCAD, PSPICE, Engineering Mathematics, PC aided PCB fabrication, & Communication Systems.

 1993 – 1994                                                  Brighton College of Technology

Richmond Terrace, Brighton, East-Sussex - Studied for ‘A’ Levels: pure and applied mathematics and Physics.

QUALIFICATIONS:             

 June 1998                                                    H.N.D. Electronics Engineering

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June 1994                                            ‘A’ levels: (studied for at Brighton College)

                                                            Mathematics – pure and applied, Physics.

 June 1992                                            Craft level certificate in electronics.

 June 1991                                            ‘O’ Levels: (sat at St. Mary’s college)

                                                                 Mathematics –A                         English -B

                                                               Physics           -B                  Geography -B

                                                                Geography    -B

 

ADDITIONAL TRAINING/QUALIFICATIONS:

 August 1998                             Granville Technology Group Ltd. – Time computer systems

  One week in Burnley, sales training for the position of technical sales assistant (retail).

 June 1992                                           Sir Arthur Lewis: Craft level certificate

  (Equivalent- City & Guilds part 1).                                               

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EMPLOYMENT HISTORY:

April 1999 to Dec 2002                       SEOS Displays Ltd, Burgess Hill, West Sussex

Position:                                  Network & Data Communications Engineer

Responsible for: Daily backup of all mission critical data using ArcServeIt (last ver. 2000), network administration and configuration, Microsoft Desktop and in house application support for both the main and sister sites- total of 200 users, a duty that involves a knowledge of company policies relating to software deployment, allocation of hardware, and a good temperament for dealing with troublesome situations.  

Project managed the introduction and eventual deployment of "Video-Conferencing" using Polycom ViewStations to three sites (two in the US); Project managed the introduction of a "Help-Desk" system to help manage all IT support queries.  The database is a bespoke Microsoft Access product.  This solution was settled upon after several “packaged” products failed to meet requirements; Evaluated the migration to Windows 2000 by assessing the compatibility with all in-house software and hardware.  Wrote a complete document on the introduction of Storage Area Networks as a solution to the lack of storage problem.  This solution took advantage of external sources to provide full support and would fully integrate into the existing infrastructure.

Further developed a “mock” Active Directory based Windows 2000 Domain to run alongside the existing NT4 Domain.  From this Domain, NT4 and Exchange 5.5 migration was evaluated for compatibility and flawless integration.  The domain was fully DNS/DHCP enadled to help lift the burden on the NT4 domain.  At the time of departure this “mock” domain was still being used to help IT staff familiarise themselves with Active Directory. Initiated a "Staff IT Handbook".  Built and deployed company's first OS based firewall (using 2000 Server and Wingate). 

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Helped to establish company’s WAN policy and was elemental in the IT partner selection for deployment of WAN.  Oversaw the successfully setup Windows Terminal Server on NT4 Server for use with bespoke VPN solution…this preceded the use of Citrix.  I worked with senior staff to automate rollout of McAfee anti-virus updates, followed by assisting in the evaluation of a new network-wide replacement.  Therefore gaining experience with Sophos, Panda and Trend Micro.  Pushed for the full remote administration of the network to allow 24Hr support using dial-up and PCAnywhere.

Additional Knowledge/experience: Installation and configuration of Win9x, Workstation 4.0, Win 2K Pro, NT Server and 2000 Server including Active Directory. Build for various uses- standalone 2000 server.  Resolving WINS, DNS and DHCP problemsDomain and group security in both NT4 and 2000 Server; Resolved Millennium Bug problems; Assist with implementation of IIS for company intranet.  Use and administration of Back Office products including MS Exchange Administrator & Client, NT Mail and Terminal Server, MDaemon, MailScan, Wingate, VPN, WAN (leased lines/ISDN) and LAN configuration and analysis, CAT5 cabling, hubs, routers, switches, Giga-bit (HP Procurve). Support for company ERP software – Visibility, based on an Oracle database giving some SQL exposure.

Secondary responsibility: included day-to-day supervising of the Meridian Options 51 telephone exchange involving reprogramming and maintenance- call forwarding, hunt groups, and pick up groups and more.  Options 51 trained by MOSS telecomms. 

Inter-departmental work: Research the use of PCAnywhere for use with remote diagnostics and customer support for company products.  Support with other bespoke databases.

 

 

Aug 98 to April 99                                           Time computer systems

Position:                                                                            Technical sales assistant

Responsible for: the repair and daily servicing & configuration of TIME branded PCs (RTB servicing) - OS & Software Installation (Lotus, Office, Windows 95 / 98), PC assembly, PC diagnostics & repairs, customer services/support, stock taking, handling of spares and computer accessories, PC-sales, cash/credit handling and follow-up liaising.  One of my essential roles was to assure customers received the best technical advice before and after purchasing the computer. 

Additional knowledge/experience: Customer needed to know that there was a “care factor” available after their purchase.  Was the first to use company email to promote in store technicians collaborating technical information.

Inter-departmental work: Providing floor sales staff with additional support when customers required more in-depth information regarding computer hardware.

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Oct 98                                               The Body Shop International-Littlehampton

Position:                                                                   Freelance network analyst/consultant

Configuration of seven NT servers for deployment to key areas in support of BSI Global Intranet, over a two-day period.  Exposure to ORACLE 8 and installation and configure Internet Information Server (IIS).  

 

Sept 97 to Aug 98                              AAA Communications S.E.C. Ltd – Brighton

Position:                                                                                 Systems Engineer

Completed MCSE training alongside a Microsoft Certified Systems Engineer.  Highly capable in Clone & Branded P.C. Configuration, OS & Software Installation- Windows 3.1 / 3.11 / 95 / 98 / NT 4.0, Workstation & Server.  Experience in Novell OS & Novell NetWare, RTB Servicing, 10 Base T & CAT 5 networking.  Small office solutions, Baystack 101 & 3COM FMS II, 10 and PS40, some exposure to Transcend Enterprise Manager, through company Network.  Microsoft BackOffice products.

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 February 97 – July 98                     Cybertec Limited – 1 Guildford Road Brighton

Position:                                  Position:                                                                         Freelance engineer/Consultant

                                                PC assembly, monitor & power supply repairs, PC diagnostics & repairs, laptop and Notebook repairs, hard-drive data recovery, software & customer services/support. Clone & Branded P.C. Configuration, OS & Software Installation- Windows 3.1 / 3.11 / 95, 10 Base T & CAT 5 network.

 

1 Aug 1996 – Sept 1997                          National Railway Supplies (Brighton)

Position:                                  Position:                                                                            Electronics Engineer (temp)

                                                Responsibilities:  repair of monitor display units, trackside filters, relays, and railtrack flaw detection units (BR-77’s), rail-side telephones, Network support and PC upgrades.      

 


Field Experience & other abilities/ skills:

Customer facing/support: Able to deal with a variety of clients in given roles - ensuring customer satisfaction, liaising, fault analysis and problem solving, cool under pressure and a good listener.

 Group/project work:   Well-developed group working skills shown and proven both in industry and in education.  Good self & project management skills.  Personal initiative makes me ideal for leading others in into new areas. 

Literacy skills:  Excellent literacy skills developed from report writing, presentations, poetry and short story compositions and technical documentation. 

Faultfinding:            - PCBs down to components- PCB literate- Excellent knowledge of resistor colour coding

                                   - Knowledge of capacitor prefixes ceramic and other semiconductor components. 

Troubleshooting:      - Use of an oscilloscope, analogue/digital multi-meters, audio signal tracer, signal generator

                                   - Circuit diagrams, data sheets  

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Computers:   

·     Excellent knowledge of MS-DOS 3.1 – 6.22 & DOS 7 for Win 95/98, MS-Windows 3.0 / 3.11 – win 95/98 and NT4.0, Windows 2000 Professional, XP-Pro,  Millennium, and 2000 Advanced Server, Active Directory, Network Security; 

·  MS-Office packages- 97 and 2000, Lotus Smartsuite, S.W.A.N. database;  Experience with Personnel Manager and Visio Pro.  

·  Self taught Linux Red Hat: 6.1/6.2, 7.1 (Seawolf) and 7.2 (Enigma) and UNIX.     

·     Dr Solomon’s, Network Associates, PANDA (AV), Partition Magic and Norton Utilities for diagnostics;  Norton Ghost, PC Anywhere, VNC, C, C++, ECAD, OrCAD, PSPICE,   

     PALASM, 

·  e-mail: Netscape, AOL, EasyNet, DEMON (install and configure), MS Exchange, use of Lotus Mail/cc: Mail and Microsoft Outlook & Express; 

·  WEB: AOLpress, Dreamweaver, 1st Page 2000, Microsoft Frontpage, Netscape, Internet Explorer Ver. 3-6.  

·  PC assembly, upgrades & peripherals, diagnostics, configuration, and installation.     Repairs:  power supplies, laptops and notebooks, Hard Drive data recovery, clone PCs and branded.  

·        Networks- LAN, WAN, X25E, KERMIT, Novell, Win NT, Win 3.11, Win 95/98, TCP/IP, NETBEUI, UDP, RPC.   Computer/Network- consultancy & analyst, small business solutions.

Miscellaneous:      - Previous experience with electrical installations (please ask for more details), Arc welding, Oxy-acetylene welding, vehicular mechanics, research and development, training.  Full DRIVING License.

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